Privacy Policy

Effective Date: 19th-April-2026

Golden Himalayan values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit, use, or make a purchase from our website: https://goldenhimalayan.com

This Privacy Policy is intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Collecting Personal Information

We collect personal information in the following ways:

A. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by Shopify and payment providers; we do not store full credit card numbers)
  • Order details and purchase history
  • Any information submitted through contact forms or customer support

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring website
  • Cookies and tracking technologies

This data helps us improve user experience and prevent fraud.

How We Use Your Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

These service providers are only given access to information necessary to perform their services.

Behavioral Advertising

Golden Himalayan uses your personal information to provide targeted advertisements and marketing communications that we believe may be relevant to your interests.

How We Use Advertising & Analytics Tools

Google Analytics

We use Google Analytics to better understand how visitors interact with our website, including which pages are viewed and how users navigate the Site. This helps us improve user experience and optimize our offerings.

You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Advertising & Retargeting Partners

We may share information about:

  • Your use of our Site
  • Your purchases
  • Your interactions with advertisements
  • Device and browser information

This information may be shared with our advertising partners, either directly or through cookies and similar tracking technologies, to help us deliver advertisements tailored to your interests on other websites and platforms.

Shopify Audiences

We may use Shopify Audiences to help display ads on other websites to individuals who have previously made purchases through Shopify merchants and who may have an interest in Golden Himalayan products.

Through Shopify Audiences, we may share limited information such as:

  • Your use of our Site
  • Purchase history
  • Email address associated with your purchase

This allows Shopify and its network to deliver relevant promotional offers.

How Targeted Advertising Works

To learn more about how targeted advertising functions, you can visit the Network Advertising Initiative (NAI) educational page:

https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Choices & Opt-Out Options

You may opt out of targeted advertising through the following services:

You may also opt out of certain advertising networks by visiting the Digital Advertising Alliance opt-out portal:

https://optout.aboutads.info/

Please note that opting out does not eliminate advertisements. It only prevents ads from being personalized based on your browsing activity

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Improve user experience
  • Analyze traffic and performance
  • Provide personalized advertising

You may adjust cookie preferences through your browser settings. Disabling cookies may limit some features of the Site.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Minors

The Site is not intended for individuals under the age of 16.  We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Data Security

We implement commercially reasonable safeguards including:

  • SSL encryption
  • Secure Shopify infrastructure
  • Restricted internal data access

However, no online transmission or storage method is 100% secure.

Third-Party Links

Our Site may include links to third-party websites.

We are not responsible for the privacy practices of those websites.

Do Not Track Signals

Some browsers transmit “Do Not Track” signals. At this time, we do not respond specifically to such signals.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@goldenhimalayan.com.